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EU Shop

Disclaimer: this page was created for legal obligations under European Consumer Protection. 

You will find all items and collections NOW AVAILABLE on my Etsy Shop Parisian Sparkle.

The International Cunsumer Protection norms concerning shipping to United States are included in Etsy Policy (please, check returns and refunds in my shop page). We are very careful to give our customers full satisfaction. 

The European Online Dispute Resolution (ODR) platform is provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools. All online retailers and traders in EU, Iceland, Liechtenstein or Norway are obliged to provide an easily accessible link to the ODR platform and an e-mail address for the ODR platform to contact you (Article 14 of the Regulation (EU) No 524/2013 ).

ec.europa.eu/consumers/odr

Please, check out Etsy policies, if you are a buyer on “Parisian Sparkle” as Etsy Shop. They use a case system, first, they ask buyers to contact sellers directly and attempt to resolve any outstanding issues before opening a case on Etsy.

For this reason, it is important for me, as seller, apart from filling the shop policies to regularly respond to Messages from buyers. However, sometimes a case may be necessary, and Etsy will work with you and me to resolve it as quickly as possible. Buyers may file a case for a non-delivery or a not-as-described item (for more information on how Etsy defines these terms, click here).

 

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